1. Who We Are
Sylheti IELTS is an online IELTS preparation service operating in Bangladesh at sylhetiielts.com. In these terms, “Sylheti IELTS”, “we”, “us”, and “our” refer to that service.
Sylheti IELTS provides IELTS preparation support, online practice, mock tests, AI-assisted assessment, and human review services for students. These terms apply when you use our website, student dashboard, paid credits, mock tests, or assessment services.
We are an independent preparation service. We are not affiliated with, endorsed by, or acting on behalf of IELTS, IDP, Cambridge Assessment English, or the British Council.
2. Accounts
You must provide accurate account information and keep your login details private. You are responsible for activity under your account. We may suspend accounts that are misused, shared improperly, or used to attack, scrape, spam, or disrupt the service.
3. Acceptable Use
- Do not upload unlawful, abusive, or harmful content.
- Do not attempt to bypass payment, credit, rate-limit, or security controls.
- Do not copy, resell, or redistribute private test materials or answer keys.
- Do not use the service in a way that harms other students, teachers, or Sylheti IELTS.
4. Credits and Payments
Paid credits are added to your student account after payment verification. Credits are non-transferable and are intended only for the account holder. Some credit packs may expire; expiry details are shown on the pricing page or dashboard where applicable.
5. Practice Results
Band scores, AI feedback, human feedback, and mock results are practice estimates for preparation. They are not official IELTS scores and are not issued by IELTS, IDP, Cambridge, or the British Council.
6. Service Availability
We try to keep the website available, but maintenance, internet issues, hosting issues, third-party API issues, or payment-provider issues may interrupt service. We may update, pause, or change features when needed.
7. Limitation of Liability
To the fullest extent allowed by law, Sylheti IELTS is not responsible for indirect loss, lost opportunity, exam outcome, admission decision, visa decision, or other consequences from using practice materials or estimated scores.
8. Governing Law
These terms are governed by and construed in accordance with the laws of Bangladesh. Any dispute arising out of or relating to these terms or your use of the service is subject to the jurisdiction of the courts of Bangladesh. Nothing in these terms removes any right you have under consumer protection law that cannot be waived by agreement.
9. Contact
For questions about these terms, email support@sylhetiielts.com or message us on WhatsApp at +880 1741 644459.